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There can be no doubt that selling your business stands as one of the most complex and important decisions you’ll likely ever make. It is quite often the case that a business represents decades, or even a lifetime, of dedicated work. In this article, we’ll examine some of the key steps that you should take when it comes time to sell. One of the most important steps that any seller can take is to begin the sales process far in

If you’re planning to sell your Boston business, finding the right buyer can determine the future of your company, as well as how much you earn from the sale. Planning ahead is key, because the right planning can help you identify and attract the right buyer. Here are five tips for getting it right: Get Organized Buyers hate risk, and it’s risky for them to not know what they’re getting into. That’s why tying up loose ends is so important.

Companies of all sizes frequently fail to handle customer complaints appropriately.  In the digital era, where complaints can be seen by hundreds, thousands or go viral to millions, it is essential that customer complaints, especially serious ones or ones backed by considerable emotion, are treated seriously and dealt with in a timely manner. If you are failing to provide good customer service, this should be corrected.  After all, offering decent customer service is neither costly nor overly complicated.  At its